Quovelo privacy policy

Effective 3 November 2026. Quovelo is an iOS app published by PastePile Labs LLC ("PastePile Labs", "we", "us"). This policy explains what information the app handles, where it is kept and the choices you have. Questions: support@quovelo.com.

Summary

• Your Quovelo workspace stays on your device. We do not run a Quovelo account service or a cloud database, and the app does not send your records to us.
• Quovelo contains no advertising, analytics or tracking software. We do not sell or share personal information, and we do not use it for targeted advertising or to train AI models.
• You decide when to export a PDF or a backup and where it goes. Exported files are not encrypted by Quovelo.
• Apple handles App Store downloads and any subscription payments. Our support mailbox receives only the email you choose to send.

Information stored on your device

To prepare estimates and review job costs, Quovelo stores the information you enter on your device:

• your business profile and an optional business logo
• client names, contact details and internal notes
• estimates: line items, quantities, prices, discounts, tax rates, statuses and customer-facing terms
• Scope Lab records: private cost assumptions and ranges, inspection questions, source notes, frozen baselines, change records, reasons, approval states and actual costs, plus the Outcomes and Margin Bridge summaries calculated from them
• saved copies of PDFs you export, unfinished-editing checkpoints and local recovery copies

Quovelo uses this information only to provide the app's features on your device. The app's files use iOS Data Protection. Anyone who can unlock your device can open the app, so use a device passcode.

What we do not collect

This version of Quovelo makes no network requests to PastePile Labs. It has no user accounts, sign-in, location access, contacts access, camera access, advertising identifiers, analytics or crash-reporting libraries, or built-in cloud sync. We cannot see, retrieve or restore your workspace. Its privacy manifest declares no collected data and no tracking. The Apple Standard End User License Agreement allows app publishers to collect technical data about devices; Quovelo does not.

Exports and sharing

Records leave the app only when you share or save a file:

• Customer PDFs contain customer-facing quote details. They exclude internal notes and private Scope Lab models.
• Change-summary PDFs contain the original price and customer-facing change descriptions and prices. They exclude private costs, reasons and notes.
• Editable JSON backups contain your complete saved workspace, including client details, private costs, observations, change records and saved PDF copies. Unfinished edits can be exported separately.

Quovelo does not encrypt exported PDFs or backups. Once you send a file by email or Messages, or save it to Files, iCloud Drive or another provider, that destination's own policies apply and it may keep copies. Share client information only when you have the right to.

Saved PDF copies

When you export a new PDF, Quovelo saves the exact document before it is shared. Later edits to the estimate, client or business profile do not change saved copies. Copies stay after you delete an estimate and are included in backups until you remove them in Settings > Saved PDF copies. A saved copy is not proof that a customer received or accepted it.

Apple services

Apple processes App Store downloads, purchases, subscription billing, refunds and device backups under its own privacy policy: apple.com/legal/privacy. If Quovelo Pro is available and you subscribe, the app checks Apple-signed subscription entitlements on your device. We do not receive your full payment card details. If you choose to share analytics with app developers in iOS settings, Apple may give us aggregated usage and crash reports that do not include your workspace. Your iCloud or computer backup settings may include Quovelo's data in device backups.

Support email

If you email support@quovelo.com, we receive your email address, your message and any attachments. We use them only to answer you, investigate a problem you report and keep a record of the conversation. The mailbox is hosted by Porkbun. Please do not send passwords, verification codes, raw backups or client records unless we ask for a specific, minimal file. We keep support correspondence for up to 24 months after your request is resolved, then delete it, unless the law requires us to keep it longer. You can ask us to delete it sooner.

This website

These pages are static HTML hosted by Render. They do not use cookies, analytics, advertising scripts, forms or embedded third-party media. To deliver a page, the hosting provider processes technical information such as your IP address, browser type and the page requested, and may keep it in short-term security and operations logs. See Render's privacy policy.

Retention and deletion

Records stay on your device until you edit, delete, replace or erase them, or delete the app. Recovery copies and unfinished-edit checkpoints may hold earlier versions until you remove them. To manage them, open Settings > Backup & restore > Unfinished edits & local storage. From there you can also erase the local workspace after confirming. An interrupted erase resumes the next time the app opens.

Deleting data in Quovelo does not delete files you already exported or shared, copies in iCloud or other backups, or email you sent us, and it does not cancel an Apple subscription. Because we never receive your workspace, deleting the app and its device backups is the complete way to remove it from Apple devices you control. To have support correspondence deleted, email us.

Your rights and choices

Depending on where you live, you may have the right to know what personal information we hold about you, to access, correct or delete it, to object to or restrict its use, and to data portability. You also have the right not to be discriminated against for using these rights. Most of your Quovelo information is held only by you, on your device, so you can view, correct, export and delete it in the app at any time. For information we hold, which is support email, contact support@quovelo.com. We will respond within 30 days, or sooner if the law requires. We may need to confirm that a request comes from the sender of the original correspondence.

We do not sell personal information or share it for cross-context behavioral advertising, so there is nothing to opt out of. Where the GDPR or UK GDPR applies, we handle support email because it is needed to answer your request and because we have a legitimate interest in supporting our product. You may complain to your local data protection authority.

Do Not Track

Quovelo and this website do not track you across apps or websites, so Do Not Track browser signals do not change how they behave.

Children

Quovelo is a business tool. It is not directed to children under 13, or the minimum age set by local law, and we do not knowingly collect their personal information. If you believe a child has emailed us personal information, contact us and we will delete it.

International users

PastePile Labs is based in the United States. If you email us from another country, your message will be processed in the United States and by our email provider.

Changes to this policy

If the app's handling of information changes, for example by adding a network feature, we will update this policy and the effective date before the change ships. For a material change, we will also describe it in the app's release notes or on this page.

Contact

PastePile Labs LLC. Email support@quovelo.com with "Privacy" in the subject line.